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Field Service Technician

2 months ago

Bounds Green, United Kingdom Shannon White Technical Recruitment Full time

Job Title: Coffee Equipment Specialist

Job Summary:

We are seeking a highly motivated and experienced Coffee Equipment Specialist to join our team at Shannon White Technical Recruitment. As a Coffee Equipment Specialist, you will be responsible for providing technical support and maintenance services to our clients in the coffee industry.

Key Responsibilities:

  • Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, ensuring all coffee equipment is left in a good working order.
  • Work proactively with our central call centre, taking day-to-day instructions and keeping them updated to ensure waiting customers are kept informed.
  • Comply with all on-site arrival procedures, making contact with a manager/supervisor on site to introduce yourself and seek permission to commence work on equipment.
  • Adhere to Health and Safety procedures, undertaking risk assessments to ensure it is safe to work and bring any risks to the attention of our company management.
  • Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
  • Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily.
  • Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.

Requirements:

  • A confident individual with a passion for customer service.
  • Excellent understanding of coffee quality and associated equipment.
  • Demonstrates strong problem-solving skills with an electrical mechanical background.
  • Computer literate with a clean driving license.
  • Self-motivated with a flexible approach to work, location and hours.

Benefits:

  • Up to £42,700 pa.
  • £38,000 + c£4,700 pa for 1 in 4 weekends.
  • Vehicle.
  • Pension.
  • Other company benefits.

About Us:

Shannon White Technical Recruitment is a leading recruitment agency specializing in technical and engineering roles. We are committed to providing exceptional service to our clients and candidates, and we are excited to offer this opportunity to join our team.