Business Transformation Specialist

4 weeks ago


Wolverhampton, Wolverhampton, United Kingdom Bromford Full time

Drive business change and improvement by re-engineering processes and delivering high-quality outcomes at Bromford.

As a Business Transformation Specialist, you'll play a key role in analysing and improving business processes. You'll work closely with stakeholders across the organization to identify areas for improvement and ensure that solutions deliver measurable value.

You'll gather functional and non-functional requirements, translating them into clear business documents and user stories. Engaging with stakeholders at all levels, you'll challenge their assumptions when necessary, ensuring the solutions you help design are fit for purpose.

In addition to capturing and refining requirements, you'll play a key role in quality assurance, ensuring that outputs meet the needs of the business through user acceptance testing. Your documentation will cover everything from requirements specifications to process maps, supporting a clear path from planning to execution.

This role is permanent and full-time. You can be based from any of our main offices in Chipping Sodbury, Tewkesbury, or Wolverhampton with regular home working available. A basic DBS is required.

You will have:

  • Experience in Agile and waterfall environments with a strong understanding of the business change lifecycle
  • Familiarity with Microsoft Dynamics 365 CE, managing user story backlogs, and process mapping using industry-standard techniques
  • Skilled in juggling multiple priorities while maintaining strong communication, relationship-building, and facilitation abilities
  • Ability to challenge assumptions, make informed decisions, and demonstrate emotional intelligence and problem-solving skills
  • Proactive and independent worker with strong analytical skills and attention to detail
  • Professional business analysis qualification (desirable but not essential)


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