Fitness Sales Advisor

3 days ago

Norwich, Norfolk, United Kingdom Bannatyne Health Club Full time
Job Title: Membership Advisor

Bannatynes are renowned for providing exceptional fitness and wellness experiences across the UK. We pride ourselves on our state-of-the-art facilities and our commitment to helping our members achieve their health and fitness goals.

Job Summary:

We are currently looking for a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base. As a Membership Advisor, you will be responsible for promoting and selling memberships through tours, presentations, and follow-ups with prospective members.

Key Responsibilities:
  • Promote and sell memberships through tours, presentations, and follow-ups with prospective members.
  • Conduct engaging and informative tours of the club, highlighting key features and benefits.
  • Lead, mentor, and manage a team to achieve and exceed membership KPIs.
  • Develop and implement strategic sales plans to drive new membership acquisition and retention.
  • Conduct regular training sessions to enhance the skills and performance of team members.
  • Monitor sales performance metrics and provide actionable insights to improve results.
  • Build and maintain strong relationships with prospective and existing members.
  • Collaborate with marketing and operations teams to develop promotional campaigns and special offers.
  • Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
  • Analyse market trends and competitor activities to stay ahead of industry developments.
Requirements:
  • Good organisational and multitasking abilities.
  • The ability to think outside the box and be a self-starter with your own initiative.
  • Have strong interpersonal and communications skills and a customer-focused attitude.
  • A genuine passion for health, wellness, and customer service.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • The ability to work to deadlines and be KPI-driven.
  • Ability to work flexible hours, including weekends and holidays.
Why Bannatyne?

Bannatynes are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membership Advisor, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives.

We offer competitive compensation, opportunities for professional development, and a supportive team culture.

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