Tusker Order and Delivery Team Lead

3 weeks ago

Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time
About this Opportunity

We are seeking an experienced Order and Delivery Team Leader to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for the efficient and effective management of our order bank, from new order placement to successful new car delivery to our drivers.

You will coach a strong team by developing their skills, focusing on their strengths, and maximizing their talents. Your goal will be to ensure the highest quality and standard of service is delivered to our drivers and customers.

Key responsibilities include:

  • Developing and implementing process changes to improve team productivity and efficiency
  • Coaching and mentoring team members to achieve their full potential
  • Ensuring compliance with company policies and procedures
  • Managing relationships with internal and external stakeholders
  • Analyzing and reporting on team performance metrics

We are looking for a motivated and experienced individual who is passionate about delivering exceptional customer service and leading a high-performing team. If you have a proven track record of success in a similar role and are looking for a new challenge, we encourage you to apply.

About us

Lloyds Banking Group is a leading financial services company that is committed to helping Britain prosper. We are a values-led organization that is dedicated to building a workforce that reflects the diversity of our customers and communities.

We offer a wide range of benefits, including a generous pension contribution, annual performance-related bonus, and share schemes. We are also committed to creating a values-led culture and are focused on building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this opportunity, please submit your application.

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