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Account Manager

2 months ago

Romford, Greater London, United Kingdom Howden Group Full time
Account Handler - Corporate & Commercial

About the Role:

We are seeking a highly skilled Account Handler to join our Corporate & Commercial team at Howden Group. As an Account Handler, you will be responsible for managing a portfolio of commercial insurance accounts, providing exceptional customer service, and driving business growth.

Key Responsibilities:

  • Conduct market research to identify competitive insurance terms and negotiate renewal contracts with clients.
  • Issue renewal documentation and ensure premiums are collected in a timely manner.
  • Handle customer inquiries and resolve issues in a professional and efficient manner.
  • Record all relevant information and documentation on our systems and utilize our diary system effectively.
  • Process adjustments and notify insurers as required.
  • Cross-sell products from other divisions to drive business growth.

Requirements:

  • Proven experience working with commercial insurance products.
  • Excellent customer service and negotiation skills.
  • Ability to analyze information and respond to client needs.
  • GCSE Maths and English (or equivalent) and a Certificate in Insurance (desirable).

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • A competitive salary and benefits package.