Business Operations Coordinator
2 days ago
About the Role
We are seeking an ambitious, proactive and diligent Business Support Manager to provide administrative support across our business. This role offers the opportunity to work closely with various teams, manage client projects, and assist in office management responsibilities.
What We Offer:
- A competitive salary of up to £40,000 per annum, depending on experience
- A city centre location with free on-site parking
- An 8% employer pension contribution
- A performance-related annual bonus
- Hybrid working options – post 6-month probation period
- A professional development support allowance
Your Key Responsibilities:
- Creation and production of client quotes in line with company standards, ensuring high levels of accuracy and efficiency
- Liaising with suppliers and vendors to check stock and pricing to ensure smooth delivery of client's work requests
- Purchase order creation and placement with suppliers and processing in a timely manner, recording of all purchases and providing updates to the team on delivery timescales
- Working closely with the Managing Director to price, source, quote and deliver client projects
- Developing a good rapport with clients, supporting them with project delivery and the management of their accounts
- Working alongside the Financial Administrator to coordinate and oversee the financial administration including monthly client invoices, the processing and payment of supplier invoices, reconciling bank transactions and the resolution of queries
- Using the company's PSA (Professional Services Automation) platform to create support contracts, oversee tickets and the posting and invoicing of monthly support time
- Process improvement activities to develop, document and improve processes and systems in use in the business to increase efficiency
- Responding to client requests via email and telephone to resolve service queries
- Coordinating and facilitating client visits, liaising with contractors as required
- Meeting and diary management
About Our Company
We are a leading IT services company based in Leeds, providing IT services to businesses across the UK and internationally. We provide a range of services for clients of all sizes - from ad hoc and emergency support services to fully managed support contracts.
Progression is encouraged through professional development with support offered. This is a key role in our business and as such we are seeking a keen individual who can build rapport with our staff, clients and suppliers and take on office management responsibilities.
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