Occupational Pension Team Manager

3 weeks ago


Bristol, Bristol, United Kingdom Arthur J. Gallagher & Co. (AJG) Full time
Occupational Pension Team Manager
We are seeking an experienced Occupational Pension Team Manager to join our team at Arthur J. Gallagher & Co. In this role, you will be responsible for managing a team of administrators supporting primarily occupational pension schemes, in accordance with our client contracts to the required standards and deadlines.

About the Role
This is a great opportunity to work with a leading insurance brokerage and risk management services firm. We offer a competitive salary of $85,000 - $115,000 per year, depending on experience. As an Occupational Pension Team Manager, you will be responsible for managing client relationships, providing expert advice on pensions queries, and ensuring that all administrative tasks are completed accurately and efficiently.

Key Responsibilities
* Oversee day-to-day management of client relationships with trustees and corporate clients* Provide expert advice solutions to pension's queries and pensions consultative advice* Accountability for team's handling of errors and complaints in accordance with agreed process* Inspire, motivate, coach and develop individuals to achieve outstanding performance through personal leadership style and behaviours* Monitor staff performance and progress against goals, addressing any concerns and implementing improvement plans if necessary* Leading non-client activities, conducting internal audits, being alert to potential improvements in pensions administration processes, quality improvement and implementing changes* Accountability for team's pensioner payrolls, pension increases and responsibility to ensure all team's projects and disclosure requirements are completed by the respective deadlines* Ensuring the delivery of quality standards and service level targets through effective performance management

About You
We are looking for an individual with extensive experience working with different occupational pension schemes - DB, but also DC, CARE or Hybrid schemes. You should have proven knowledge of pensions projects and scheme events, as well as proven experience carrying out complex manual pension's calculations. The ability to inspire, motivate, coach and develop individuals to achieve outstanding performance through personal leadership style and behaviours is essential.

About Us
Arthur J. Gallagher & Co. is a leading insurance brokerage and risk management services firm. We provide a wide range of insurance and risk management services to businesses and individuals. Our mission is to deliver exceptional service and results to our clients, and to create a positive impact on the communities we serve.

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