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Residential AV Service Engineer

2 months ago

London, Greater London, United Kingdom Perfect Integration Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Residential AV Service Engineer to join our team at Perfect Integration Ltd. As a key member of our Service and Maintenance department, you will be responsible for providing top-notch service, maintenance, and support for a wide range of audio visual, lighting control, IT network, CCTV, access control, and integrated systems installed in luxury residential, MDU, and corporate sectors.

Key Responsibilities
  • Provide on-call service and technical phone support to clients, ensuring prompt and effective resolution of issues.
  • Perform reactive on-site service visits and scheduled preventive maintenance of systems to ensure optimal performance and reliability.
  • Support installation projects as needed, including working on new and existing projects within the company.
  • Collaborate with the installation team to ensure seamless integration of systems and minimal downtime.
  • Develop and maintain a working knowledge of control system programming, lighting control systems, IT networks, and AV systems integration.
  • Troubleshoot faults in IT network, AV, lighting control, CCTV, and access control systems, using technical expertise to resolve complex issues.
Requirements
  • Must have the right to work in the UK.
  • Must have excellent communication skills and professionalism.
  • Must have a high level of computer literacy.
  • Must have a working knowledge of control system programming and lighting control systems (including but not limited to Lutron, Crestron, and Control 4).
  • Must have a working knowledge of IT networks and AV systems integration.
  • Must be able to troubleshoot faults in IT network, AV, lighting control, CCTV, and access control systems.
What We Offer

We offer a competitive salary based on experience, as well as company pension, subsidised travel, additional product and system training, and extra paid holiday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.