Water Treatment Specialist

2 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Culligan UK limited Full time
Job Overview

Culligan UK Limited is a leading provider of water treatment solutions, seeking an experienced Water Treatment Specialist to join our team. As a Field Service Technician, you will be responsible for delivering exceptional service to our customers in the Coventry area, ensuring their water treatment systems operate at optimal levels.

Key Responsibilities:

  • Maintenance and Repair: Perform routine maintenance and repairs on water treatment systems, ensuring minimal downtime for our customers.
  • Installation and Troubleshooting: Conduct installation and troubleshooting of equipment on clients' sites, leveraging your technical expertise to resolve issues efficiently.
  • Scheduling and Planning: Manage service schedules effectively to minimize customer inconvenience, optimizing our team's productivity.
  • Record Keeping and Reporting: Maintain accurate records of service visits and report any issues or recommendations to our team, ensuring seamless communication.
  • Customer Engagement: Collaborate with customers to understand their needs, providing exceptional customer service and ensuring their satisfaction.

Work Schedule:

Monday to Friday, 8:30 AM to 5:00 PM

We offer a competitive salary range of £24,900 - £26,975 per annum, reflecting the importance of this role in delivering exceptional service to our customers.

Requirements:

  • A valid UK driving license (no more than 6 points).
  • Proven experience in a technical or service-oriented role.
  • Strong diagnostic and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage time effectively.

Benefits:

  • A Monday-to-Friday working pattern.
  • A company-provided uniform and tablet.
  • 23 days' holiday + Bank Holidays - increasing with long service.
  • A company Pension scheme.
  • Company Sick Pay (after qualifying period).
  • Enhanced Paternity & Maternity benefits.
  • Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day.
  • Employee support network and mental health assistance.
  • Opportunity for career progression.


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