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Mobile Water Solutions Field Service Specialist

1 month ago

StokeonTrent, Stoke-on-Trent, United Kingdom Saur EUROPE Full time
Job Description

We are seeking a skilled Mobile Water Solutions Field Service Specialist to join our team in the UK. This is an exciting opportunity to work with a leading provider of temporary water and wastewater treatment services.

About Us

NSI Mobile Water Solutions, part of Nijhuis Saur Industries (Saur Group), has over 25 years of experience in providing mobile water treatment solutions to customers across various industries.

Your Role

As a Mobile Water Solutions Field Service Specialist, you will be responsible for ensuring that our customers can use our rental equipment safely and efficiently to support optimal performance. Your activities will include technical support, installation, commissioning, and maintenance services for mobile water treatment equipment rented out to customers.

Main Responsibilities

  • Installation: Set up and install equipment at customer locations, ensuring it functions correctly and safely.
  • Maintenance: Perform routine maintenance and inspections to ensure the equipment remains in good working condition during the rental period.
  • Repairs: Troubleshoot and repair equipment if it breaks down or experiences technical issues during the rental period.
  • Customer Support: Provide technical support and guidance to customers regarding the proper use and maintenance of the equipment.
  • Documentation: Maintain detailed records of equipment maintenance and repairs, including service reports, parts replacements, and work performed.
  • Safety Compliance: Ensure that the equipment meets safety and regulatory standards and address any compliance issues.
  • Training: Offer training to customers or rental staff on the proper operation and maintenance of the equipment.
  • Inventory Management: Monitor the inventory of rental equipment, order spare parts when needed, and coordinate with suppliers.
  • Troubleshooting: Diagnose and resolve technical problems efficiently to minimize downtime for customers.
  • Reporting: Provide feedback to rental companies about the performance and condition of equipment, as well as suggestions for improvements or replacements.

Requirements

  • Vocational Diploma in Engineering or equivalent mechanical and electrical work experience
  • Proven work experience as Field Service Engineer (in the water industry) or a similar role (e.g., equipment maintenance, repair, or a related field)
  • Mechanical and electrical knowledge and skills
  • Knowledge of safety regulations and best practices to ensure a safe work environment
  • A good level of English language to communicate effectively and clearly with both technical and non-technical personnel, including clients, team members, and supervisors
  • Knowledge of Google Application Suite and/or Microsoft Office software packages (Excel, Word, PowerPoint) and diagnostic tools used in equipment servicing
  • Capability to work across cultures, borders, and different methods of executing business within an international team
  • Possess a valid Driver's License to drive in the region
  • Physical Fitness - Ability to drive and work in various physically demanding environments (weather conditions, 24/7 duties)

What We Offer

We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus benefits such as company vehicle and fuel card for business purposes.

Our Culture

At NSI Mobile Water Solutions, we value diversity, equity, and inclusion. We strive to create a workplace where everyone feels welcome and valued.