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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at Connells Group HQ. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and ensuring their overall satisfaction.
Key Responsibilities- Act as the primary point of contact for customers, responding to their inquiries and resolving issues in a timely and professional manner.
- Interact with customers and branches to address their needs, book appointments, and recommend our services.
- Demonstrate professionalism, empathy, and patience in all customer interactions, ensuring a positive customer experience while adhering to company policies and procedures.
- Opportunity to work with a leading estate agency and property services provider in the UK.
- Chance to develop your customer service skills and experience in a fast-paced environment.
- Collaborative and dynamic team culture.
- Competitive salary and uncapped commission opportunities.
- Generous incentives and team recognition programs.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to work well in a team.
- Basic computer proficiency and familiarity with office software applications.
- Customer-focused mindset with a genuine desire to assist others.
- Able to work in a fast-paced environment.
- Self-motivated, confident, and approachable.
- Willingness to learn and adapt to new processes and technologies.
- Previous experience in customer service or related field.