Room Attendant
3 days ago
Klarent Hospitality is seeking a skilled and friendly Room Attendant to join our team at the DoubleTree by Hilton Coventry hotel.
Key Responsibilities:
- Provide exceptional customer service to guests, ensuring a warm and welcoming experience.
- Clean and maintain assigned bedrooms, bathrooms, and public areas to the highest standards.
- Restock bathroom and bedroom items as needed.
- Report any defects or issues to the Head of Department.
- Address guest complaints in a friendly and efficient manner.
- Work collaboratively with colleagues to enhance the guest experience.
- Contribute to the hotel's SALT (Service, Attitude, Loyalty, Teamwork) initiative.
- Follow company procedures and guidelines.
- Manage working rotas efficiently and maintain a well-stocked trolley and caddy.
- Minimize waste and energy consumption.
- Develop skills and knowledge through training, communication, and teamwork.
About the Role:
The Room Attendant will be an integral part of our hotel team, working in a fast-paced environment to deliver exceptional customer experiences. If you are passionate about providing excellent service, have a positive attitude, and are willing to learn, we encourage you to apply.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development within the Klarent Hospitality Group Brand Portfolio.
- A supportive and collaborative work environment.
- Recognition and rewards for outstanding performance.
Requirements:
- Excellent communication and interpersonal skills.
- A positive attitude and willingness to learn.
- Ability to work morning, afternoon, evening, and weekend shifts.
- Good grooming standards and attention to detail.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.
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