Room Attendant

3 days ago


Coventry, Coventry, United Kingdom Klarent Hospitality Full time
Room Attendant Opportunity

Klarent Hospitality is seeking a skilled and friendly Room Attendant to join our team at the DoubleTree by Hilton Coventry hotel.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring a warm and welcoming experience.
  • Clean and maintain assigned bedrooms, bathrooms, and public areas to the highest standards.
  • Restock bathroom and bedroom items as needed.
  • Report any defects or issues to the Head of Department.
  • Address guest complaints in a friendly and efficient manner.
  • Work collaboratively with colleagues to enhance the guest experience.
  • Contribute to the hotel's SALT (Service, Attitude, Loyalty, Teamwork) initiative.
  • Follow company procedures and guidelines.
  • Manage working rotas efficiently and maintain a well-stocked trolley and caddy.
  • Minimize waste and energy consumption.
  • Develop skills and knowledge through training, communication, and teamwork.

About the Role:

The Room Attendant will be an integral part of our hotel team, working in a fast-paced environment to deliver exceptional customer experiences. If you are passionate about providing excellent service, have a positive attitude, and are willing to learn, we encourage you to apply.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development within the Klarent Hospitality Group Brand Portfolio.
  • A supportive and collaborative work environment.
  • Recognition and rewards for outstanding performance.

Requirements:

  • Excellent communication and interpersonal skills.
  • A positive attitude and willingness to learn.
  • Ability to work morning, afternoon, evening, and weekend shifts.
  • Good grooming standards and attention to detail.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.


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