Retail Operations Leader
2 weeks ago
We are seeking an experienced Retail Operations Leader to join our team in Skechers UK. As a Store Manager, you will be responsible for overseeing the day-to-day operations of our store, ensuring excellent customer service, and driving sales growth.
About YouTo succeed in this role, you will need:
- Proven management experience, preferably in a retail environment
- The ability to multitask, manage time effectively, and set priorities with finesse
- Strong interviewing, hiring, and employee evaluation skills
- The capacity to perform all work floor activities with ease, including reaching aloft, bending, squatting, kneeling, and carrying goods
- A trailblazing spirit, demonstrating a capacity for setting a stellar example and embodying the Skechers brand
- Motivate and lead your team by championing company directives and embodying our mission statement
- Assess market potential and collaborate with Upper Management to shape tailored product, visual, and marketing strategies that resonate with our local audience
- Conduct daily high-level communication with the team, ensuring everyone is on the same wavelength and inspired to reach new heights
- Set an example that inspires your team to provide genuine customer service and capitalize on upselling opportunities throughout the entire store
- Embrace innovation, continually train your team, and use cross-training techniques to maintain productivity
- Establish meaningful connections with customers and stakeholders, understanding their needs to shape current and future strategies
- Utilize technology to analyze data, track sales trends, and plan for the future
- Create a dynamic sales and performance culture for all employees, conducting frequent performance reviews and providing clear instructions, counsel, and encouragement
- Ensure the store adheres to legal standards, policies, and procedures, maintaining operational excellence in all areas
- Optimize staffing budgets through effective personnel levels and rotas, ensuring the store runs like a well-oiled machine
- A competitive salary: £40,000 - £60,000 per annum, depending on experience
- An Employee Assistance Programme to support your well-being
- Incentives and rewards for outstanding performance
- Staff discounts on Skechers products
- A free pair of Skechers shoes
- A Cycle to Work Scheme for eco-friendly transportation
- Service Anniversary Rewards for your dedication
- Career opportunities for growth and development
- An amazing work culture that values diversity and inclusion
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