Retail Store Operations Manager

2 days ago


Craigavon, United Kingdom Henderson Group Full time

Join the Henderson Group team as a Retail Store Operations Manager and take on a challenging role that will help you grow professionally and personally.

About Us

We are one of Northern Ireland's leading foodservice providers, with a group encompassing Henderson Wholesale, Henderson Retail, Henderson Foodservice, and Henderson Group Property. Our mission is to provide exceptional service to our customers while supporting our local communities.

Job Summary

We are seeking an experienced Team Leader to join our EUROSPAR Lurgan store in Gilpinstown Road, Lurgan. As a key member of the store team, you will be responsible for leading by example, ensuring excellent customer service, and contributing to the store's success.

This is a full-time role working 24-37 hours per week, with availability Monday to Sunday, 6am - Midnight. You will be required to cover opening, closing, and weekend shifts as part of your duties.

Key Responsibilities
  • Lead the store team in delivering exceptional customer service and achieving sales targets.
  • Take responsibility for the store in the absence of other leaders, including keyholder responsibilities.
  • Train and manage the workload of your team, ensuring effective resource allocation and maximizing store performance.
  • Support the Store Manager in implementing store plans and priorities, promoting community initiatives, and driving business growth.
Requirements
  • Previous retail experience, with at least 6 months in a supervisory role leading a team.
  • Natural ability to listen, interact, and communicate with customers and colleagues.
  • Target-driven, focused on continuous improvement, and able to inspire others to do their best.
Benefits
  • A competitive salary of £13.69 per hour, with opportunities for career progression.
  • A range of employee benefits, including fuel and grocery discounts, an employee assistance programme, and access to staff training and development opportunities.

We value employee development and invest heavily in our people. If you are passionate about delivering excellent customer service and have a strong work ethic, we would love to hear from you.



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