Regulatory Support Specialist
3 weeks ago
Job Summary:
The Worcester Polytechnic Institute is seeking a skilled professional to join our team as a Systems and Operations Coordinator. This role requires a high degree of organization, attention to detail, and excellent communication skills.
The ideal candidate will have experience working with student information systems, preferably Workday, and be able to manage multiple priorities effectively. They will also have the ability to exercise good judgment when dealing with various populations and regulatory issues.
Responsibilities:
- Registrar's Office Front-Line Services: Manage and oversee front-line services, providing excellent customer service to students, faculty, and staff.
- Record Management: Maintain accurate and up-to-date records for all students enrolled at the institution by processing demographic updates, assisting with data entry/cleanup, and processing legal name changes.
- Team Collaboration: Collaborate with the Registrar's Office team to ensure that all records are complete and accurate, assist with onboarding new employees, and provide backup support for daily processes.
- Work Study Coordination: Coordinate the work schedule of between 5-10 student work studies, ensuring office coverage and support.
- Verification Requests: Assist students and staff with special verification requests, creating letters verifying student enrollment status or GPA, processing verification forms, and notarizing documents.
Salary Estimate: $21.25 - $26.01 per hour
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