Operational Excellence Manager
4 weeks ago
Job Description
The Role
We are seeking a highly skilled and experienced Business Improvement Manager to join our team. As a key member of our operations team, you will be responsible for driving business growth and improvement through the implementation of new processes and procedures.
Key Responsibilities:
- Develop and implement efficient processes and procedures across multiple departments.
- Oversee the customer order process, ensuring all elements are running smoothly.
- Ensure smooth onboarding and training of new staff.
- Lead teams and ensure everyone is meeting deadlines.
- Work with the Directors to look at succession planning to support the evolving structure.
Requirements:
- Proven experience managing teams, ideally within manufacturing or similar.
- Excellent organisational skills and a track record of process improvement.
- Ability to balance authority with empathy; you'll need to be approachable yet firm.
- Experience in a fast-paced environment, ideally within a business on a growth path.
About Us
We are a rapidly growing organisation based in the UK, with a strong presence in the industry. We are committed to delivering exceptional customer service and are looking for a talented individual to join our team.
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