Operational Excellence and Process Manager

4 weeks ago


Leeds, Leeds, United Kingdom Burberry Limited Full time
ROLE SUMMARY

Burberry Limited is seeking a skilled Operational Excellence and Process Manager to join its team. As a key member of the HR Operations department, you will be responsible for driving continuous improvement and quality assurance initiatives across the organization.

The successful candidate will have a strong background in process improvement, with experience in leading complex projects and implementing effective solutions. You will work closely with operations teams to identify areas for improvement and develop strategies to enhance process efficiency, quality, and customer satisfaction.

  • Develop and implement process improvement initiatives to drive operational excellence.
  • Collaborate with operations teams to identify areas for improvement and develop strategies to enhance process efficiency.
  • Lead complex projects to implement effective solutions and drive business results.
  • Provide coaching and guidance to team members to ensure they have the skills and knowledge required to drive continuous improvement.
RESPONSIBILITIES

The Operational Excellence and Process Manager will be responsible for:

  • Developing and maintaining the Global HR Process Taxonomy.
  • Leading process re-engineering activities to improve process efficiency and quality.
  • Developing and implementing quality assurance frameworks.
  • Providing data insights and analysis to inform potential future improvements.
  • Developing internal capabilities with practical use of continuous improvement methodology.
PERSONAL PROFILE

The successful candidate will have:

  • Strong leadership and project management skills.
  • Experience in process improvement and quality assurance.
  • Ability to communicate effectively with global stakeholders at all levels of the organization.
  • Sound logic and data to support reasoning.
  • Coaching skills to facilitate on-the-job learning.


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