Customer Service Representative

2 days ago


Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000

At beBee Professionals, we are seeking a skilled Customer Service Representative to provide exceptional service and support to our clients in Hove, United Kingdom.

About the Role

This is an exciting opportunity for a client-focused individual to join our team and contribute to delivering outstanding customer experiences.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and chat platforms.
  • Provide accurate product information and resolve customer issues efficiently.
  • Process customer orders and manage account data with precision.
  • Maintain detailed records of customer interactions and follow-up tasks.
  • Collaborate closely with other departments to ensure seamless customer satisfaction.
  • Assist with administrative tasks as required.
Requirements
  • Prior experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume customer queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.
  • Capacity to work independently and as part of a dynamic team.
  • Flexible working hours, including weekends.
What We Offer
  • A competitive salary with performance-based incentives.
  • An attractive pension scheme and comprehensive healthcare benefits.
  • Ongoing training and development opportunities.
  • A supportive work environment with clear career progression paths.
  • Flexible working options to suit your needs.


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