Service Desk Analyst

3 weeks ago


Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000

beBee Professionals seeks a highly skilled Service Desk Analyst to join our team in Hove, United Kingdom.

About the Job

This is an exciting opportunity for a customer-focused professional to provide top-notch service and support to our clients.

Main Responsibilities
  • Respond to customer inquiries through multiple channels.
  • Provide accurate product information and resolve customer complaints efficiently.
  • Process customer transactions and manage account data accurately.
  • Maintain detailed records of customer interactions and follow-up tasks.
  • Work collaboratively with other teams to ensure seamless customer satisfaction.
  • Support with administrative tasks when necessary.
Requirements
  • Prior experience in a customer service role is preferred.
  • Exceptional communication and problem-solving skills.
  • Ability to manage high-volume customer inquiries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.
  • Capacity to work independently and as part of a dynamic team.
  • Flexible working hours, including weekends.
Employer Benefits
  • A highly competitive salary with performance-based incentives.
  • A comprehensive pension scheme and health insurance benefits.
  • Ongoing training and development opportunities.
  • A supportive work environment with clear career progression paths.
  • Flexible working options to suit your needs.

  • Service Analyst

    1 week ago


    Hove, United Kingdom Legal & General Full time

    Legal & General are currently looking for a Service Analyst who will work as part of Digital Employee Experience team supporting the Service Desk and Channels Product Owner in data analysis, driving operational improvements for end user support servicesand processes. **Principal Accountabilities** - Supporting service readiness process ensuring relevant...


  • Hove, United Kingdom Ad Warrior Full time

    **Service Desk Advisor** **Job Type**:Full Time, Permanent **Salary**:£22,000 - £24,000 Per Annum **Location**:Hove **The Role** Our client has been designing, developing and delivering Audio Visual and streaming solutions for 21 years. During that time they have built an excellent reputation for providing their clients with the highest possible...


  • Hove, United Kingdom Advantage Resourcing Full time

    Leading UK company within the banking industry are seeking an experienced **Service Design Engineer,** on a 12 Month FTC, to assist with BAU support deskside and remote. You will support the Serice Desk team with projects in Hardware test and repair, as well as 2nd line support to onsite and remote staff. This position wouldbe perfect for someone with...

  • 2nd Line IT Support

    1 week ago


    Hove, United Kingdom Red Robin Recruitment Full time

    Our client, a specialist Income Protection insurer, are looking to hire a 2nd Line Service Desk Analyst to manage their internal IT infrastructure and help to deliver various IT projects. You’ll play a key role within the company, driving continuous improvement strategies and coordinating with internal and external teams to meet the needs of the...

  • Business Analyst

    1 week ago


    Hove, United Kingdom Xpertise Recruitment Ltd Full time

    Xpertise are currently working with a business based in East Sussex in the Financial Services industry who are looking to add a Permanent Business Analyst to their Digital Team which will report to the Lead Digital Business Analyst. As a Digital Business Analyst in Group Digital Operations you will be responsible for product discovery activities and...

  • Business Analyst

    1 week ago


    Hove, United Kingdom Xpertise Recruitment Ltd Full time

    Xpertise are currently working with a business based in East Sussex in the Financial Services industry who are looking to add a 6 Month Fixed Term Contract Business Analyst to their Digital Team which will report to the Lead Digital Business Analyst. As the Business Analyst, you will have experience of UX Design or working closely with UX Designers. The...


  • Hove, United Kingdom Xpertise Recruitment Ltd Full time

    Xpertise are currently working with a business based in East Sussex in the Financial Services industry who are looking to add a Business Analyst to their Digital Team who will report to the Lead Digital Business Analyst. **Role**:Business Analyst/Product Owner **Salary**: £50k+ **Location**:East Sussex - Hybrid **Job Type**:FTC As a Digital Business...

  • Business Analyst

    1 week ago


    Hove, United Kingdom Xpertise Recruitment Ltd Full time

    **Business Analyst / Product Owner. Greenfield Mobile Application transformation (Native mobile). Financial Services.** Xpertise are currently working with a business based in East Sussex in the Financial Services industry who are looking to add a Business Analyst to their Digital Team which will report to the Lead Digital Business Analyst. As a Digital...


  • Hove, United Kingdom Yolk Recruitment Ltd Full time

    **Liability Data Processor / Analyst - Up to £42,000 pa + £7,000 bonus - Brighton - Hybrid (2 days in the office) - Excellent benefits - 2 stage virtual interview - ASAP start available - Sector: Financial Services** Yolk Recruitment are on the lookout for a Liability Data Processor / Analyst to join a world leading financial service s company pushing the...


  • Brighton and Hove, United Kingdom Speedy Hire Careers Full time

    Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the...

  • Pmo Analyst

    2 weeks ago


    Hove, United Kingdom Legal & General Full time

    Company Description Legal & General is a leading UK financial services group and major global investor.We've been safeguarding people's financial futures since 1836, aiming to build a better society for the long term by investing our customers' money in things that make life better for everyone and create value for our shareholders. Our Group Functions...


  • Hove, United Kingdom Speedy Hire Full time

    Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service.Relationship building is the key to success, as the Hire Controller coordinates the entire...

  • Front Desk Officer

    2 weeks ago


    Hove, United Kingdom Brighton & Hove City Council Full time

    Job Introduction If successful, you will join a well-established team that provide cover for - Council switchboard, the council switchboards cover the entire city and deals with a diverse range of enquires and requests. You must have excellent communication and people skills, be IT literate and have the ability to keep calm under pressure. You will also...

  • Medical Receptionist

    2 weeks ago


    Hove, United Kingdom Charter Medical Centre Full time

    Charter Medical Centre is looking for a new Receptionist. This is an interesting and varied role involving Front Desk and Telephone work, so you will need excellent proven Customer Service skills and have a confident friendly personality with good IT skills. Shifts are Monday Tuesday and Friday 8am-6pm **Job Types**: Part time, Full time, Permanent **Job...


  • Hove, United Kingdom Bright On Smiles Full time

    Dental Receptionist In this position we are looking for someone who can greet patients in a nice friendly manor as they arrive and answering the phones. Scheduling and cancelling patient appointments. Completing and filing insurance forms and dental billing records. We would like for our receptionist to build on relationships with all of our patients as we...


  • Hove, United Kingdom Bright On Smiles Full time

    Dental Receptionist In this position we are looking for someone who can greet patients in a nice friendly manor as they arrive and answering the phones. Scheduling and cancelling patient appointments. Completing and filing insurance forms and dental billing records. We would like for our receptionist to build on relationships with all of our patients as we...


  • Hove, United Kingdom Clearline Recruitmentment Ltd Full time

    **Job Title**: Customer Telesales Executive **Location**: Hove **Salary**: £21k per annum + uncapped commission **Full Time, Monday-Friday 40 hours per week** **Responsibilities** - Managing Inbound Customer service enquiries and requests - Up selling and cross selling our products and services - Making outbound calls to our existing customer base to sell...


  • Hove, United Kingdom Sussex Partnership Nhs Foundation Trust Full time

    Job summary The post holder will be responsible for ensuring a high level of data and practice quality relating to the Mental Health Act (MHA).This will include monitoring, supporting and undertaking MHA-related work inputted to Carenotes by the MHA Team.The role will support the information Analyst in regular audits on MHA related practice.The post holder...


  • Hove, United Kingdom Bright On Smiles Full time

    Dental Receptionist In this position we are looking for someone who can greet patients in a nice friendly manor as they arrive and answering the phones. Scheduling and cancelling patient appointments. Completing and filing insurance forms and dental billing records. We would like for our receptionist to build on relationships with all of our patients as we...

  • Security - Night Shift

    7 months ago


    Hove, United Kingdom Urbanbubble Full time

    We are looking for an amazing Concierge for the night shift to join the team at our new incredible development in Hove. You'll act as the face of the development with residents and visitors, displaying professionalism and a genuine care for the property. **This role is a permanent contract working a 4 night on 4 night off shift pattern, between the hours of...