Food and Beverage Team Member
3 weeks ago
We are seeking a skilled and enthusiastic Food and Beverage Operative to join our team at Doubletree by Hilton Dartford Bridge. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a smooth and memorable experience for our guests.
Key Responsibilities:
- Provide warm and welcoming service to guests in a polite and friendly manner
- Communicate effectively with the kitchen and other team members to ensure seamless service delivery
- Respond promptly and effectively to customer requests and queries
- Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction
- Have a good insight knowledge of hotel and the hotel's products
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and growth within the Klarent Hospitality Group Brand Portfolio
- A supportive and dynamic team environment
- Excellent training and development opportunities
About Us:
Doubletree by Hilton Dartford Bridge is a stylish hotel located at the 'Gateway to London.' We offer a range of amenities and services, including a fitness centre, leisure facilities, and meeting and conference rooms. Our hotel is committed to providing exceptional customer service and ensuring a memorable experience for our guests.
Requirements:
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Good organisational / time management skills
- Resilient, creativity, able multitask and can work under pressure
- Good command of English language to enable communication with the team
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
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