Food and Beverage Team Member

3 weeks ago


Dartford, Kent, United Kingdom Doubletree by Hilton Dartford Bridge Full time

We are seeking a skilled and enthusiastic Food and Beverage Operative to join our team at Doubletree by Hilton Dartford Bridge. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a smooth and memorable experience for our guests.

Key Responsibilities:

  • Provide warm and welcoming service to guests in a polite and friendly manner
  • Communicate effectively with the kitchen and other team members to ensure seamless service delivery
  • Respond promptly and effectively to customer requests and queries
  • Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction
  • Have a good insight knowledge of hotel and the hotel's products

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth within the Klarent Hospitality Group Brand Portfolio
  • A supportive and dynamic team environment
  • Excellent training and development opportunities

About Us:

Doubletree by Hilton Dartford Bridge is a stylish hotel located at the 'Gateway to London.' We offer a range of amenities and services, including a fitness centre, leisure facilities, and meeting and conference rooms. Our hotel is committed to providing exceptional customer service and ensuring a memorable experience for our guests.

Requirements:

  • Passionate and willingness to learn
  • Positive attitude and someone who makes our guests smile
  • Genuinely friendly and caring
  • Enjoys working as part of a team
  • Ambitious and hard working
  • Good organisational / time management skills
  • Resilient, creativity, able multitask and can work under pressure
  • Good command of English language to enable communication with the team
  • Good communication and excellent grooming standards
  • Ability to work morning, afternoon/evening, and weekends


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