Food and Beverage Service Associate
3 weeks ago
Role Overview
We are seeking a skilled Food and Beverage Operative to join our team at Doubletree by Hilton Dartford Bridge. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a smooth and memorable experience for our guests.
Key Responsibilities
- Provide warm and welcoming service to guests in a polite and friendly manner
- Ensure that all customer requests and queries are responded to promptly and effectively
- Work collaboratively with the kitchen and other team members to deliver a seamless dining experience
- Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction
- Have a good insight knowledge of hotel and the hotel's products
What We Offer
As a Food and Beverage Operative at Doubletree by Hilton Dartford Bridge, you will have the opportunity to work in a dynamic and fast-paced environment, with a range of benefits including:
- Competitive salary and benefits package
- Opportunities for career development and progression
- Free meals and discounts on hotel services
- Access to training and development programs
Requirements
To be successful in this role, you will need to have:
- Excellent communication and interpersonal skills
- A positive attitude and a willingness to learn
- Good organisational and time management skills
- Able to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
About Us
Doubletree by Hilton Dartford Bridge is a stylish hotel located at the 'Gateway to London.' We offer a range of amenities and services, including a fitness centre, leisure facilities, and meeting and conference rooms. Our team is passionate about delivering exceptional service and creating memorable experiences for our guests.
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