Food and Beverage Service Associate

3 weeks ago


Dartford, Kent, United Kingdom Doubletree by Hilton Dartford Bridge Full time

Role Overview

We are seeking a skilled Food and Beverage Operative to join our team at Doubletree by Hilton Dartford Bridge. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a smooth and memorable experience for our guests.

Key Responsibilities

  • Provide warm and welcoming service to guests in a polite and friendly manner
  • Ensure that all customer requests and queries are responded to promptly and effectively
  • Work collaboratively with the kitchen and other team members to deliver a seamless dining experience
  • Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction
  • Have a good insight knowledge of hotel and the hotel's products

What We Offer

As a Food and Beverage Operative at Doubletree by Hilton Dartford Bridge, you will have the opportunity to work in a dynamic and fast-paced environment, with a range of benefits including:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Free meals and discounts on hotel services
  • Access to training and development programs

Requirements

To be successful in this role, you will need to have:

  • Excellent communication and interpersonal skills
  • A positive attitude and a willingness to learn
  • Good organisational and time management skills
  • Able to work morning, afternoon/evening, and weekends
  • Deliver exceptional customer experiences all the time

About Us

Doubletree by Hilton Dartford Bridge is a stylish hotel located at the 'Gateway to London.' We offer a range of amenities and services, including a fitness centre, leisure facilities, and meeting and conference rooms. Our team is passionate about delivering exceptional service and creating memorable experiences for our guests.



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