Food & Beverage Service Specialist
1 day ago
Welcome to DoubleTree by Hilton Dartford Bridge, a stylish hotel at the 'Gateway to London.' Exploring the Kent countryside is a breeze from our hotel located just off the M25 motorway and only four miles from the premier Bluewater Shopping Centre.
We offer competitive salary ranging from £25,000 to 35,000 per annum, depending on your experience and qualifications. In addition, we provide excellent opportunities for career growth and development within the Klarent Hospitality Group Brand Portfolio.
The successful candidate will have the opportunity to work in various areas of the hotel, including the Bar, Restaurant, Breakfast, Room Service and/or Conference and Events. As a Food & Beverage Operative, you will be the face of the outlet, communicating with the kitchen and guests alike, ensuring a smooth and memorable experience.
The ideal candidate will possess good communication and interpersonal skills, with the ability to work effectively in a team environment. You should also have a positive attitude, be willing to learn and take initiative to deliver exceptional customer service.
The role involves welcoming guests in a polite and friendly manner, consistently demonstrating great customer service. You will need to have a visible presence within your working area, respond promptly and effectively to customer requests and queries, and deal with guest complaints in a friendly and efficient manner.
You will also have the opportunity to learn from points of complaints to enhance future customer service and contribute to the success of the hotel's operations. If you are passionate about delivering exceptional customer experiences and have a genuine interest in hospitality, this could be the perfect role for you.
We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. The role offers a range of benefits, including:
- A competitive salary and annual bonus
- Long service recognition cash bonuses
- Fully funded apprenticeships
- Pension enrolment
- Annual holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
We look forward to receiving your application
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