Key Account Manager

15 hours ago


Dunstable, Central Bedfordshire, United Kingdom Signature Flatbreads Full time
Job Title: Key Account Manager - Benelux

Signature Flatbreads UK Ltd is seeking a highly motivated and experienced Key Account Manager - Benelux to join our team. As a Key Account Manager, you will be responsible for managing and growing our European sales by developing strong relationships with international customers and distributors.

Key Responsibilities:
  • Account Management:
  • Manage and nurture relationships with key European national accounts to ensure long-term partnerships and business growth.
  • Take full ownership of account performance, including achieving sales targets, profitability, and customer satisfaction.
  • Lead negotiations, including price reviews, contract renewals, and new business opportunities.
  • Sales Strategy & Growth:
  • Develop and implement sales strategies tailored to individual accounts to drive revenue growth.
  • Identify and secure new business opportunities within assigned accounts.
  • Work closely with the Sales Director to align account strategies with company objectives.
  • Customer Focus:
  • Act as the primary point of contact for customers, understanding their business needs and delivering solutions to meet those needs.
  • Ensure high levels of customer satisfaction by addressing concerns and delivering a consistent, reliable service.
  • Market & Competitor Analysis:
  • Monitor market trends and competitors to identify potential opportunities or threats.
  • Provide regular updates to senior management on market conditions, competitor activity, and customer feedback.
  • Cross-Functional Collaboration:
  • Work closely with internal teams, including marketing, supply chain, and product development, to ensure seamless delivery of customer requirements.
  • Collaborate on new product launches and promotional activities.
  • Financial Management:
  • Manage account P&L, ensuring that accounts are profitable and meeting financial targets.
  • Provide regular sales forecasts and reports to senior management.
Requirements:
  • Experience:
  • Minimum of 3 years' experience in a national account management or equivalent role, ideally within the FMCG or food industry.
  • Proven track record of managing and growing retail and/or foodservice accounts.
  • Experience within European Retailers is highly desirable.
  • Skills & Attributes:
  • Honest, trustworthy, and empathetic.
  • Composed under pressure.
  • A team player, always putting the collective mission/vision first.
  • Strong negotiation and communication skills, with the ability to influence at all levels.
  • Excellent commercial acumen and analytical skills.
  • Self-motivated, results-driven, and able to work independently.
  • Strong project management and problem-solving abilities.
  • Willingness to travel regularly to meet with customers across the European Region.
  • Fluent in English
  • One additional language (French or Dutch) is an advantage but not essential.
Benefits:
  • Competitive salary and bonus scheme
  • Pension scheme
  • 25 days holiday plus bank holidays
  • Opportunities for career progression within a rapidly growing business
  • Hybrid working
  • Free language training
  • Annual training grant
  • Access to discount platform with over 20k retailers
  • + more (to be discussed during interview stage)
Office Culture:
  • Smart casual
  • The team share a passion for food and drink
  • Highly motivated and competitive
  • Strong team spirit
  • Quarterly team socials + annual company anniversary and Christmas celebrations.
How to Apply:

Please send your CV and a cover letter detailing your relevant experience and why you're a good fit for this role to alex.bryant@signatureflatbreads.com.


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