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Key Account Manager
4 weeks ago
Signature Flatbreads UK Ltd is seeking a driven and experienced Key Account Manager - Benelux to manage and grow our European sales by developing strong relationships with international customers and distributors.
Key Responsibilities:- Account Management:
- Manage and nurture relationships with key European national accounts ensuring long-term partnerships and business growth.
- Take full ownership of account performance, including achieving sales targets, profitability, and customer satisfaction.
- Lead negotiations, including price reviews, contract renewals, and new business opportunities.
- Sales Strategy & Growth:
- Develop and implement sales strategies tailored to individual accounts to drive revenue growth.
- Identify and secure new business opportunities within assigned accounts.
- Work closely with the Sales Director to align account strategies with company objectives.
- Customer Focus:
- Act as the primary point of contact for customers, understanding their business needs and delivering solutions to meet those needs.
- Ensure high levels of customer satisfaction by addressing concerns and delivering a consistent, reliable service.
- Market & Competitor Analysis:
- Monitor market trends and competitors to identify potential opportunities or threats.
- Provide regular updates to senior management on market conditions, competitor activity, and customer feedback.
- Cross-Functional Collaboration:
- Work closely with internal teams, including marketing, supply chain, and product development, to ensure seamless delivery of customer requirements.
- Collaborate on new product launches and promotional activities.
- Financial Management:
- Manage account P&L, ensuring that accounts are profitable and meeting financial targets.
- Provide regular sales forecasts and reports to senior management.
- Relationship Development:
- Build strong, long-lasting relationships with key decision-makers within customer organizations.
- Attend customer meetings, industry events, and trade shows to maintain visibility and promote Signature Flatbreads' products.
- Experience:
- Minimum of 3 years' experience in a national account management or equivalent role, ideally within the FMCG or food industry.
- Proven track record of managing and growing retail and/or foodservice accounts.
- Experience within European Retailers is highly desirable.
- Skills & Attributes:
- Honest, trustworthy, and empathetic.
- Composed under pressure.
- A team player, always putting the collective mission/vision first.
- Strong negotiation and communication skills, with the ability to influence at all levels.
- Excellent commercial acumen and analytical skills.
- Self-motivated, results-driven, and able to work independently.
- Strong project management and problem-solving abilities.
- Willingness to travel regularly to meet with customers across the European Region.
- Fluent in English
- One additional language (French or Dutch) is an advantage but not essential.
- Competitive salary and bonus scheme
- Pension scheme
- 25 days holiday plus bank holidays
- Opportunities for career progression within a rapidly growing business
- Hybrid working
- Free language training
- Annual training grant
- Access to discount platform with over 20k retailers
- + more (to be discussed during interview stage)
- Smart casual
- The team share a passion for food and drink
- Highly motivated and competitive
- Strong team spirit
- Quarterly team socials + annual company anniversary and Christmas celebrations.
Please send your CV and a cover letter detailing your relevant experience and why you're a good fit for this role to alex.bryant@signatureflatbreads.com.
