Customer Experience Specialist
3 weeks ago
Job Title: Customer Experience Specialist
We are looking for a skilled and enthusiastic individual to join our team as a Customer Experience Specialist in our store at The Abbey Centre, Newtownabbey. In this role, you will play a crucial part in delivering exceptional customer experiences and supporting our customers.
Key Tasks
- Provide world-class customer service and act as the central point of customer contact.
- Maintain high store standards and contribute to the success of our business.
- Complete our comprehensive retail operational training program to gain expertise in advising customers on our products.
- Take part in regular team meetings and feedback sessions to ensure seamless communication.
Essential Skills and Qualifications
- No prior retail experience is necessary, but it's beneficial.
- Familiarity with basic IT systems used in-store.
What We Offer
- A competitive hourly rate of £12.00.
- A 25% colleague discount on all our products.
- Annual leave entitlement based on 28 days pro rata.
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