Strategic Insight Leader
3 weeks ago
About the Role
The Insight Manager is a crucial member of our Customer Success team, based in our Oxford office and working in a hybrid setup. We are seeking a talented individual to lead a team of 5-7 Junior and Senior Analysts in delivering impactful actionable insights to our clients in the FMCG industry.
Key Responsibilities
- Lead a team of analysts to deliver exceptional customer service and drive innovation in client briefs.
- Develop and coach team members to elevate insights and take the lead on strategic briefs.
- Manage project resources effectively, ensuring the team is adequately staffed and equipped to meet project demands.
- Deliver strategic analysis to senior stakeholders by analyzing large datasets to identify trends and consumer behaviors.
- Develop actionable insights and strategic recommendations based on data findings.
- Oversee projects from conception to delivery, ensuring timelines and objectives are met.
- Identify and implement process improvements to enhance efficiency and effectiveness in insight generation and customer service.
- Collaborate with clients to understand their needs and identify key client business issues.
- Develop strong relationships with senior client stakeholders and ensure their needs are met.
Requirements
- Strong analytical skills and experience in insight generation.
- Coaching or managerial experience, with evidence of delivering through others.
- High level of commercial savviness and extensive knowledge of NielsenIQ products and services.
- Strong verbal and written communication, interpersonal, and presentation skills.
About NielsenIQ
NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We are committed to reflecting the diversity of our clients, communities, and markets within our own workforce and are an Equal Opportunity/Affirmative Action-Employer.
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