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Account Engineer I

2 months ago


London, Greater London, United Kingdom Accoravillage Full time
About the Role

Citron Hygiene is a people-first organization that values its teams of professionally-trained and Citron Certified Technicians. As an Account Engineer I, you will play a crucial role in ensuring we deliver a high-quality service and experience to our customers.

Key Responsibilities
  • Operational Support: Collate instructions, carry out work efficiently, and ensure completion of job paperwork using departmental procedures.
  • Customer Service & Quality Assurance: Visit customer sites, complete field quality assurance processes, and deliver excellent customer service.
  • Health & Safety: Ensure all tasks and processes are completed on the appropriate H&S platform, participate in safety activities, and take responsibility for reviewing safe systems of work.
Requirements
  • Essential: Qualified to GCSE level A or B in Maths, English & Science, computer literate, and valid full driving license.
  • Desirable: Experience in quality management processes, previous field service experience, and knowledge of the washroom or consumable industry markets.
Skills Required
  • Self-motivation and confidence, specialist skills in electrical competence and plumbing, excellent time management, and ability to work independently and as part of a team.

Citron Hygiene is committed to fostering a great culture and values its internal talent. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.