Pharmacy Technician

2 months ago

Romford, Greater London, United Kingdom Havering Health Ltd Full time

About the Role

Havering Health Ltd is seeking a highly skilled Pharmacy Technician to join our team in a clinical support role. As a Pharmacy Technician, you will play a vital part in improving the quality of prescribing and patient outcomes across our network through high-quality medicines review and optimisation.

Key Responsibilities

  • Work closely with practice teams, pharmacy colleagues, and patients to ensure coordinated and efficient processing of prescription requests, synchronising medication, and monitoring medicines use to prevent waste or over-usage.
  • Carry out medicine reconciliations for discharge summaries, clinic letters, and other transfer of care communications.
  • Work with clinicians and the pharmacy team to develop and implement robust systems for shared care prescribing and high-risk drug monitoring and other drug monitoring for optimisation of long-term conditions.
  • Update and maintain accurate and comprehensive patient medication records.

Improving Patient Safety, Audits, and Supporting Reviews

  • Work with the pharmacy team and clinicians to deliver QIPP/PIS and other local commissioned enhanced services to improve medicines optimisation.
  • Work alongside the pharmacy team to monitor and action safety and drug alerts in a timely and appropriate manner, including liaising with patients when necessary.
  • Work with clinicians and pharmacy team to undertake medicine audits and other quality improvement/project work as required.
  • Work alongside the admin team to promote and develop high-quality prescribing processes, including identifying quality improvement opportunities.

Working in a Wider Team (In Practice)

  • Develop positive and professional working relationships with colleagues to ensure excellent patient care.
  • Promote best practice for medicines use, including supporting training of practice teams on medicines processes and policies.
  • To respond to medication queries or requests for medicines information from patients and staff in a professional and timely manner, including escalating to clinicians or senior pharmacy colleagues when necessary.
  • Work in practice with practice teams to support the achievement of prescribing outcomes for Quality Outcomes Framework.
  • Undertake any other additional duties appropriate to the post as requested by the Partners or PCN Clinical Directors or Senior Clinical Pharmacist.

Person Specification

Qualifications

  • Qualified Pharmacy Technician.
  • Current registration with General Pharmaceutical Council (GPhC).

Desirable

  • Enrolled in or completed approved training pathway.
  • Experience of working as a qualified, registered technician in primary care, community, or hospital pharmacy.
  • Understanding of the aims of current healthcare policy and appreciation of the implications of this for clinical pharmacy in PCNs.
  • Knowledge of the principles of medicines optimisation.
  • Knowledge and understanding of pharmacy law and ethics and current legislation.
  • Good clinical pharmacy knowledge, including terminology.
  • Experience of providing pharmaceutical and prescribing advice.
  • Experience of clinical audits.
  • Experience of delivering education and training.
  • Ability to analyse and interpret prescribing data.

Special Skills/Aptitudes

  • Has attention to detail, able to work accurately, identifying errors quickly and efficiently.
  • Able to effectively manage allocated resources.
  • Ability to think analytically, anticipating obstacles and thinking ahead. Ability to develop logical solutions to problems.
  • Ability to prioritise effectively to meet strict deadlines.
  • Excellent verbal and written communication skills with the ability to adjust communication style and content to suit the audience.
  • Influencing and negotiation skills.
  • Ability to handle situations of potential conflict.
  • Ability to work independently and as a member of a team.
  • Computer literate with the ability to use Microsoft Office packages.
  • Understanding of data protection, information governance, and confidentiality issues.

Personal Attributes

  • Self-motivated and pro-active.
  • Excellent time-keeping and prioritisation skills.
  • Flexibility to adapt to changing workload and priorities.
  • Demonstrates ability to work well in a busy environment.
  • Continued commitment to improve skills and ability in new areas of work.

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