Store Operations Director
4 days ago
About the Role
We are seeking a highly skilled and experienced Store Manager to lead our store team and deliver exceptional customer experiences. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of service.
Key Responsibilities
- Lead and motivate a team of retail professionals to achieve business objectives
- Develop and implement strategies to improve customer engagement and loyalty
- Maintain high levels of customer satisfaction through effective issue resolution and complaint handling
- Monitor and control store operations to ensure efficiency and productivity
- Manage inventory levels, stockroom organization, and merchandise presentation to maximize sales potential
- Identify opportunities for process improvements and implement changes to enhance store operations
Requirements
- Proven experience in retail management, preferably in a similar industry or sector
- Strong leadership and communication skills, with the ability to inspire and motivate teams
- Excellent customer service skills, with a focus on delivering exceptional experiences
- Ability to work independently and as part of a team, with a flexible approach to working hours
- Basic math skills, with the ability to manage cash handling, stock, and other store finances
Benefits
- A competitive salary of $55,000 - $65,000 per year, depending on experience
- 20% discount on all food shopping, plus additional discounts on travel and childcare services
- Paid time off for volunteering, with up to 60% off childcare fees
- Ongoing training and development programs, including uniform and equipment provided
About Us
We are a values-driven company that prioritizes customer satisfaction, community involvement, and employee well-being. Our mission is to provide excellent products and services, while making a positive impact on the communities we serve.
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