Care Team Leader

2 days ago


Ashford, Kent, United Kingdom Nurseplus UK Ltd Full time

Community Care Service Coordinator

We are seeking a dedicated Community Care Service Coordinator to support individuals with complex needs, delivering outstanding care and leading a team with compassion and professionalism.

About the Role:
  • This is an excellent opportunity for a compassionate and skilled individual to join our team as a Community Care Service Coordinator.
  • You will be responsible for managing staff rostering, supporting care workers in managing challenging behaviour, and working closely with healthcare professionals and family members to ensure holistic, person-centred care.
Key Responsibilities:
  1. Be the main point of contact for Clients and Care Workers, ensuring excellent communication and care.
  2. Manage staff rostering to ensure care is delivered safely and effectively to those with learning disabilities and challenging behaviour.
  3. Support care workers in managing challenging behaviour, helping to create care plans that address individual needs and promote positive outcomes.
  4. Work closely with healthcare professionals and family members to ensure holistic, person-centred care.
  5. Supervise, motivate, and appraise care workers, supporting them in handling challenging situations with confidence and compassion.
  6. Handle safeguarding issues, incidents, and complaints, always focusing on delivering solutions and support.
  7. Ensure services meet and exceed CQC standards.
Requirements:
  • Full UK driving license (essential for supporting your team across Ashford).
  • Experience in working with learning disabilities and challenging behaviour - you're familiar with strategies to support individuals and maintain a calm, compassionate environment.
  • Strong communication skills - able to handle sensitive conversations with empathy.
  • Organised, calm under pressure, and capable of multitasking with ease.
  • A positive, proactive attitude with a focus on teamwork and achieving high-quality care.
About Us:

Nurseplus is a leading provider of community services across the UK, specialising in delivering care for individuals with learning disabilities and challenging behaviour. We provide our team with the training, support and resources they need to succeed.

Making a difference in people's lives is at the heart of everything we do.


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