Professional Services Consultant
6 days ago
This is an exciting opportunity for a seasoned Professional Services Consultant to join our team at Fujifilm Corporation on the West Coast. As a key member of our Professional Services Group, you will be responsible for delivering expert consulting services to our clients, driving business growth, and ensuring exceptional customer satisfaction.
Your primary responsibilities will include providing technical expertise, supporting product lines, and promoting PSG offerings. You will also be responsible for resolving escalated customer problems, establishing strong relationships with local managers, and performing on-site installations and configurations of software. To succeed in this role, you must have a deep understanding of digital printing, color management, and prepress products and software applications, as well as outstanding customer service skills and ability to instruct others in the color management process.
We offer a competitive compensation package, including a salary range of $85,000 - $110,000 per year, depending on experience, plus benefits and opportunities for professional growth and development.
Key Responsibilities
- Provide technical expertise to customers
- Support product lines by providing product review and problem resolution
- Responsible for resolving escalated customer problems
Requirements
- High School diploma or GED equivalent
- 5+ years graphic arts industry experience
- Experience with digital printing, color management, prepress products, and software applications
- Field experience in software applications specific to the graphic arts industry
- Knowledge of digital printing processes
- Outstanding customer service skills
- Ability to instruct others in the color management process
- Excellent problem-solving and decision-making skills
- Valid Driver's license
- Able to travel ~80%
Salary Range$85,000 - $110,000 per year, depending on experience
About Fujifilm
Fujifilm Corporation is a leader in the graphic communications industry.
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