Client Advisory Team Leader
4 weeks ago
About the Role:
We are seeking a highly skilled and experienced Client Advisory Team Leader to join our Peterborough office. As a key member of our team, you will be responsible for managing a team of Client Advisors and leading the full renewal process of your own client portfolio.
Key Responsibilities:
- Manage a team of Client Advisors and provide guidance and support to ensure the delivery of excellent client service.
- Lead the full renewal process of your own client portfolio, including gathering and analysing data, working with clients and insurers to obtain quotations, and finalising placements.
- Work closely with the management team in Peterborough to achieve strategic goals and develop the skills of your team.
- Provide clear direction and guidance to the team, and lead by example to celebrate success and recognise everyone's roles and contributions.
- Communicate and carry out regular team briefings, comprising business updates and training.
Requirements:
- Cert CII qualified (or equivalent).
- Proven experience of Account Handling with small to medium UK Accounts.
- Dynamic with a drive to continually improve service to clients.
- A passion for making a difference to the working lives, skills and success of colleagues.
- Ability to remain calm under pressure and be able to work flexibly when required.
- Excellent organisational skills with the ability to manage multiple issues/challenges simultaneously.
About Marsh:
Marsh is a leading global professional services firm that helps organisations navigate risk and achieve their goals. We are committed to delivering exceptional client service and building long-term relationships with our clients.
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