Retail Store Director

1 week ago


Loughborough, Leicestershire, United Kingdom Course Full time
Job Summary
PDSA is seeking a highly skilled and motivated Retail Store Director to lead our Loughborough retail shop. As a key member of our team, you will be responsible for maximizing profit, achieving a great shopping experience for customers, and championing the PDSA name in the local area.

About the Role
This is an exciting opportunity for someone who enjoys being around people and has strong interpersonal skills. As a Retail Store Director, you will manage a small team of colleagues and volunteers, supervising daily operations, managing stock rotation, and using financial data to drive sales. You will also be expected to raise awareness of PDSA's work and generate item and cash donations through your network and local knowledge.

Main Responsibilities
• Lead the team to maximize profit by ensuring a great retail experience, strong brand messaging, efficient stock rotation, and good use of financial and competitor data.
• Drive a culture of continuous improvement by constantly reviewing KPIs and performance data to gain insight into what works and what doesn't.
• Be passionate about PDSA as a charity and raise awareness of what we do with every customer.
• Know what constitutes great customer service and want to instil your passion and abilities in your retail team.

Benefits
We offer a range of benefits, including flexible working options, 25 days holiday (excluding Bank Holidays) with the option to buy and sell up to 5 days per year, an additional Wellbeing Day to take whenever you like, generous Auto-Enrolment pension and/or Contributory pension schemes available starting at an enhanced rate of 5% contributions up to 10%, Life Assurance policy (4 x Annual Salary), Employee Assistance Program and Online Wellbeing Centre available 24/7, and wide range of discounts for Retail, Holiday and similar organisations on our fetch platform.

Salary
The salary for this role is £34 per hour.

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