Customer Experience Director
4 days ago
PDSA is seeking a Customer Experience Director to lead the Loughborough retail shop to deliver exceptional customer experiences, drive business growth and optimize sales. As a key member of our retail team, you will oversee a team of colleagues and volunteers to achieve outstanding customer satisfaction and loyalty.
The ideal candidate will have a proven track record in delivering exceptional customer experiences, excellent leadership skills and a passion for creating a positive shopping environment. Your ability to analyze customer feedback, develop effective customer engagement strategies and build strong relationships with colleagues and customers will make you an excellent fit for this role.
Key Responsibilities:
- Develop and implement effective customer engagement strategies to deliver exceptional customer experiences.
- Lead a team of colleagues and volunteers to achieve outstanding customer satisfaction and loyalty.
- Collaborate with other teams to drive business growth and optimize sales.
We offer a competitive salary of £34 per hour, flexible working options, 25 days holiday (excluding Bank Holidays) and an additional Wellbeing Day to help you recharge. Our generous pension scheme, Life Assurance policy and Employee Assistance Program ensure that you are supported in all aspects of your life.
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Customer Experience Advisor
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Loughborough, Leicestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Loughborough, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Advisor
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Loughborough, Leicestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Loughborough, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
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