Sales Support Coordinator

3 weeks ago


Whitstable, Kent, United Kingdom Austin Fraser Full time

We are seeking a highly motivated and customer-focused individual to join our dynamic sales team as an Administration Coordinator in Whitstable, Kent. The successful candidate will play a vital role in maximising sales conversion and providing exceptional customer support.

Job Overview

Austin Fraser is a leading organisation in the industry, offering a challenging and rewarding work environment. Our Sales department is expanding, and we need a skilled Administration Coordinator to contribute to our growth.

The ideal candidate will have previous experience in customer service, account management, and building relationships. Strong PC literacy, including Microsoft Office, is essential. Excellent accuracy and attention to detail, along with strong communication and organisational skills, are also required.

Key Responsibilities
  • Engage with clients on and off-site, contributing to the growth of customer accounts
  • Implement and maintain office-based sales procedures to exceed KPI requirements
  • Process sales enquiries and prepare accurate quotes, ensuring timely follow-ups to maximise conversion rates
  • Conduct contract reviews and ensure customer delivery is achieved within SLA targets
  • Provide excellent customer liaison, resolving any issues or delays
  • Maintain customer database and provide reports and analysis as required

The salary for this role is estimated at £24,000 - £26,000 per annum, depending on experience. A 1-year maternity contract is available, with benefits including 25 days annual leave + bank holidays, cycle to work scheme, employee discount on Dell PCs, and more.



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