Field Care Operations Supervisor
2 days ago
We are seeking a skilled Field Care Operations Supervisor to join our team at Think Care, a leading provider of domiciliary care services. Based in Berkshire/Surrey, the successful candidate will cover the surrounding areas.
The estimated salary for this role is £32,000 - £36,000 per year, plus a revenue-based team bonus.
Key Responsibilities:- Work closely with our owners and managers to coordinate the development of our services.
- Conduct quality assurance visits, manage complaints and incidents, and promote a positive culture.
- Provide inspired leadership to the team, ensuring exceptional service delivery to clients.
- Support the recruitment and training of Care Professionals and the office team.
- Ensure adherence to company policies and procedures.
The Ideal Candidate:
- Must have extensive care experience with a proven track record in delivering exceptional customer service.
- Should have good knowledge and understanding of compliance and legislative requirements of the Care Standards regulations.
- Must possess strong skills or experience in conducting care assessments and care planning.
- Should have a good working knowledge of IT Systems, specifically Microsoft Office or Google Suite.
- Must have a driving licence and access to a vehicle.
- Should have supervisor experience of care teams.
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