Operational Service Leader

3 days ago


Bristol, Bristol, United Kingdom SSP Full time
Job Title: Duty Manager (Team Leader)Salary: £13.84 per hour, plus a 17% hourly bonus for midnight to 6 AM shifts (£16.10)

Job Description:

  • Create a clean, welcoming atmosphere that exceeds customer expectations, building strong relationships through effective communication.
  • Ensure operational efficiency, staying informed about unit performance.
  • Guide and support colleagues, ensuring a safe working environment.

Requirements:

  • At least 1 year of experience as a supervisor in hospitality or retail.
  • Recognise exceptional service within the team, leading by example.
  • Build strong relationships, communicate effectively and make thoughtful decisions for team success.

What We Offer:

  • Meal Discount: 75% off meals while on shift.
  • Employee Discounts: Up to 50% off various SSP brands and franchises across the UK.
  • Flexible Scheduling: Accommodating various lifestyles for work-life balance.
  • Continuous Growth: Award-winning training, apprenticeships and development programs for skill enhancement and career advancement.
  • Health and Wellbeing Support: Retail Trust, flexible working and comprehensive family-friendly leave.
  • Culture: Diversity and inclusion valued at SSP, with various networks supporting team members.
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme and competitive pay rates.


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