Credit Controller
4 weeks ago
We are seeking an experienced Credit Controller to join our team at Marston Holdings Limited. As a key member of our Accounts Receivable team, you will be responsible for managing the debts of all clients, ensuring timely payments are made within contractual payment terms.
Key Responsibilities:- Proactively manage client debts, ensuring timely payments are made within contractual payment terms.
- Make contact with customers regarding payment terms, supporting the Accounts Receivable team with reporting and ad hoc projects as required.
- Undertake proactive credit control via phone, email, customer portals, or face-to-face meetings.
- Contact strategic customers mid-way through payment terms.
- Log all client queries and record all PTPs (Promise to Pays).
- Support the Accounts Receivable team as required.
- Ensure relevant forms are completed for credit requests, write-offs, or client refunds.
- Prepare for and attend external customer visits and monthly ledger reviews.
- Initiate proceedings to ensure outstanding debts are brought to a satisfactory conclusion, discussing problem accounts with the Accounts Receivable and Credit Control Manager.
- Provide cross-functional support within the Credit Control team when required.
- Contribute to continuous improvements within your role and the wider team to improve accuracy and eliminate errors.
- Work towards individual and team targets and KPIs.
- Intermediate Excel skills (VLOOKUPs, Pivot tables).
- Experience using live invoicing portals.
- Confident with accounts reconciliation.
- AAT or CICM qualification is desirable but not essential.
- Excellent communication and teamworking skills.
- Strong organisational skills, with the ability to multitask and prioritise.
- Performance-driven and keen to exceed expectations.
- Proven customer service/client-facing experience.
- Excellent time management.
- Problem-solving skills (error detection, correction, and root cause analysis).
- Hybrid working – 2 days in the office / 3 from home.
- Salary: £27,000.
- Contract: Permanent.
- Full-time, 37.5 hours per week.
- Enhanced Maternity and Paternity Package, subject to eligibility criteria.
- 25 days holiday plus bank holidays.
- Enhanced Health cash plan.
- Pension scheme.
- Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel, and socialising to health & wellbeing.
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Credit Controller
4 weeks ago
Oldham, Oldham, United Kingdom Marston Holdings Ltd Full timeJob Title: Credit ControllerMarston Holdings Limited is seeking an experienced Credit Controller to join their team on a full-time, permanent basis.Key Responsibilities:Proactively manage credit control activities via phone, email, customer portals, or face-to-face meetings.Identify and contact strategic customers to ensure timely payments.Log and record all...
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1 month ago
Oldham, Oldham, United Kingdom Marston Holdings Ltd Full timeJob Title: Credit ControllerMarston Holdings Limited is seeking an experienced Credit Controller to join their team on a full-time, permanent basis.Key Responsibilities:Proactively manage credit control activities via phone, email, customer portals, or face-to-face meetings.Identify and contact strategic customers to ensure timely payments.Log and record all...
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Credit Controller
1 month ago
Oldham, Oldham, United Kingdom Marston Holdings Ltd Full timeJob Title: Credit ControllerMarston Holdings Limited is seeking an experienced Credit Controller to join their team on a full-time, permanent basis.Key Responsibilities:Proactively manage credit control activities via phone, email, customer portals, or face-to-face meetings.Identify and contact strategic customers to ensure timely payments.Log all client...
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Credit Controller
1 month ago
Oldham, Oldham, United Kingdom Marston Holdings Ltd Full timeJob Title: Credit ControllerMarston Holdings Limited is seeking an experienced Credit Controller to join their team on a full-time, permanent basis.Key Responsibilities:Proactively manage credit control activities via phone, email, customer portals, or face-to-face meetings.Identify and contact strategic customers to ensure timely payments.Log all client...
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Credit Controller
4 weeks ago
Oldham, Oldham, United Kingdom Marston Holdings Ltd Full timeJob Title: Credit ControllerMarston Holdings Limited is seeking an experienced Credit Controller to join their team on a full-time, permanent basis.Key Responsibilities:Proactively manage credit control activities via phone, email, customer portals, or face-to-face meetings.Identify and contact strategic customers to ensure timely payments.Log and record all...
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Credit Controller
1 month ago
Oldham, Oldham, United Kingdom Marston Holdings Ltd Full timeJob Title: Credit ControllerMarston Holdings Limited is seeking an experienced Credit Controller to join their team on a full-time, permanent basis.Key Responsibilities:Proactively manage credit control activities via phone, email, customer portals, or face-to-face meetings.Identify and contact strategic customers to ensure timely payments.Log and record all...
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Credit Controller
1 month ago
Oldham, Oldham, United Kingdom Marston Holdings Full timeJob Title: Credit ControllerWe are seeking an experienced Credit Controller to join our team at Marston Holdings. As a Credit Controller, you will be responsible for managing the debts of all clients, ensuring timely payments are made within the contractual payment terms.Key Responsibilities:Proactively manage the debts of all clients, ensuring timely...