Credit Controller

1 month ago


Oldham, Oldham, United Kingdom Marston Holdings Ltd Full time
Job Title: Credit Controller

Marston Holdings Limited is seeking an experienced Credit Controller to join their team on a full-time, permanent basis.

Key Responsibilities:
  • Proactively manage credit control activities via phone, email, customer portals, or face-to-face meetings.
  • Identify and contact strategic customers to ensure timely payments.
  • Log all client queries and record PTPs (Promise to Pays).
  • Support the accounts receivable team as required.
  • Ensure accurate completion of credit requests, write-offs, and client refunds.
  • Prepare for and attend external customer visits and monthly ledger reviews.
  • Initiate proceedings to resolve outstanding debts and discuss problem accounts with the Accounts Receivable and Credit Control Manager.
  • Collaborate with the Credit Control team to achieve individual and team targets and KPIs.
Requirements:
  • Intermediate Excel skills, including VLOOKUPs and pivot tables.
  • Experience with live invoicing portals.
  • Confident in accounts reconciliation.
  • AAT or CICM qualification is desirable but not essential.
  • Excellent communication and teamwork skills.
  • Strong organisational skills, with the ability to multitask and prioritise.
  • Performance driven and keen to exceed expectations.
  • Proven customer service and client-facing experience.
  • Excellent time management and problem-solving skills.
What We Offer:
  • Hybrid working arrangement: 2 days in the office, 3 days from home.
  • Salary: £27,000.
  • Permanent contract.
  • Full-time, 37.5 hours per week.
  • Enhanced Maternity and Paternity Package, subject to eligibility criteria.
  • 25 days holiday plus bank holidays.
  • Enhanced Health cash plan.
  • Pension scheme.
  • Staff benefits designed to suit your lifestyle.

We are an equal opportunity employer, considering all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status, or any other protected characteristic.


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