Credit Controller

2 weeks ago


Oldham, Oldham, United Kingdom Resideo Technologies Inc. Full time
Job Title: Credit Controller

We are seeking a highly skilled Credit Controller to join our team at Resideo Technologies Inc. in Oldham, Greater Manchester, United Kingdom. This is a permanent, full-time role with a hybrid working pattern, allowing for a great work-life balance.

Job Summary:

The successful candidate will be responsible for managing all aspects of Credit Control, with a strong focus on the management of outstanding debtors. As this role involves managing customers based in the Netherlands, fluency in the Dutch language is essential.

Key Responsibilities:
  • Achieve monthly collection targets and manage Accounts Receivables in line with the debt collection procedure
  • Communicate with customers via telephone and email regarding outstanding debtors, credit limits, and payment terms
  • Identify high-risk accounts and take appropriate action to mitigate potential losses
  • Conduct credit reviews and approvals of credit terms and limits in accordance with company policy and SEA (schedule of executive authority)
  • Review all held orders promptly and release them when appropriate to ensure timely cash flow
  • Escalate collection issues and work with internal teams to find mitigation and resolve disputes
  • Maintain customer accounts in cooperation with the Customer Master Team and provide timely information to the business
  • Build and maintain good working relationships with internal and external customers
Requirements:
  • Fluency in the Dutch language and basic knowledge of customer service
  • Results-oriented with problem-solving skills and experience working in a large multinational environment
  • Strong technical and analytical skills, with experience using SAP and Excel
  • Excellent oral and written communication skills, with the ability to deal tactfully and professionally with customers
What We Offer:
  • A permanent role in a stable company with a hybrid working pattern
  • Opportunities for career growth and development in a dynamic and supportive team

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