IT Support Specialist

3 weeks ago


Liverpool, Liverpool, United Kingdom RedRock Resourcing Full time

Are you a skilled IT professional looking for a new challenge in the Liverpool area? RedRock Resourcing is seeking an experienced Support Analyst/Administrator to join its growing team.

Job Summary

We are looking for a highly organised and communicative individual with excellent technical skills, including Microsoft Office products and Windows-based PCs. As a key member of our team, you will be responsible for providing top-notch support to our customers, working closely with minimal supervision and demonstrating exceptional customer service skills.

Key Responsibilities:

  • Technical Support: Providing first-line technical support to customers via phone, email, and in-person interactions.
  • Issue Resolution: Troubleshooting and resolving technical issues efficiently and effectively.
  • Communication: Maintaining open and clear communication with customers, colleagues, and management.
  • Organisation: Coordinating tasks and priorities to meet deadlines and deliver high-quality results.
  • Safety and Security: Ensuring confidentiality and adhering to data protection policies.

Requirements:

  • Strong Technical Skills: Proficiency in Microsoft Office products, Windows-based PCs, and general IT knowledge.
  • Excellent Communication: Ability to communicate effectively with customers, colleagues, and management.
  • Highly Organised: Strong organisational skills to prioritise tasks and manage multiple projects.
  • Valid Driving Licence: Possession of a valid UK driving licence.

Salary and Benefits:

We offer a competitive salary range of £25,000 - £28,000 per annum, plus benefits, making this an attractive opportunity for skilled professionals in the Liverpool area.

How to Apply:

If you are a motivated and skilled individual looking to take your career to the next level, please submit your CV for consideration. We look forward to hearing from you



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