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Facilities Operations Coordinator

2 months ago

Glasgow, Glasgow City, United Kingdom University of Glasgow Full time
Job Purpose

The University of Glasgow's estates department is responsible for managing a diverse range of functional space across various locations. The Facilities Operations Coordinator plays a crucial role in ensuring that the physical infrastructure and related services meet the needs of staff, students, and visitors.

This position supports the in-house facilities team with daily operations, implementing operational standards to deliver facilities management services in line with the University's strategy for effective use of its estates. The successful candidate will develop an effective working relationship with the University Estates and Commercial Services, ensuring effective communication and coordination of work schedules, responding to demands and changing priorities.

Main Duties and Responsibilities
  1. Manage personnel card activation for building access.
  2. Manage meeting room bookings.
  3. Support safe access to facilities for repair or inspection and respond to emergencies.
  4. Assist with the arrival and departure of staff and PGR students, and the effective use of desk space, meeting space, and breakout areas.
  5. Assist with the delivery and uplifts of items received and to be collected by various services, including the completion of relevant documentation.
  6. Set up basic IT and AV equipment.
  7. Support the maintenance of key facility management documentation, such as building layouts, occupant details, and security access information.
  8. Support the Facilities team in monitoring and reviewing the school facilities insurance inspection regime and the safety compliance regime.
  9. Ensure first-aid and welfare space and facilities (microwave ovens, dishwashers, hot and cold-water dispensers) are being maintained to a safe standard.
Knowledge, Qualifications, Skills, and ExperienceKnowledge/Qualifications

Essential:

  • A1 Ability to demonstrate the competencies required for this level of post having acquired the necessary knowledge and skills in similar roles.

Desirable:

  • B1 Good knowledge of facility management, including maintenance management processes.
  • B2 Good knowledge of project management, asset management, and design development processes.
  • B3 Good understanding of relevant health and safety policies and procedures.
Skills

Essential:

  • C1 Good interpersonal skills.
  • C2 Good organizational skills.
  • C3 Computer literate.
Experience

Essential:

  • E1 Working within a customer-facing role or Higher Education environment.

Desirable:

  • F1 Experience of facilities management.
Terms and Conditions

Salary: Grade 4, £22,681 - £25,138 per annum.

This post is full-time (35 hours per week) and fixed-term for up to 12 months in the first instance.

Please note that if you are a current employee of the University of Glasgow, you may be eligible for an internal secondment opportunity for this post.

As a valued member of our team, you can expect:

  • A warm, welcoming, and engaging organizational culture, where your talents are developed and nurtured, and success is celebrated and shared.
  • An excellent employment package with generous terms and conditions, including 41 days of leave for full-time staff, pension, benefits, and discount packages.
  • A flexible approach to working.
  • A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University.

We believe that we can only reach our full potential through the talents of all. Equality, diversity, and inclusion are at the heart of our values.

Applications are particularly welcome from across our communities and in particular people from the Black, Asian, and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University.