Scheduler for Customer Experience

20 hours ago


Hull, Kingston upon Hull, United Kingdom Ideal Heating Full time
About the Role

We are looking for a skilled Appointment Coordinator to join our team at Ideal Heating. The ideal candidate will have experience in customer service, scheduling, and data entry. This is an exciting opportunity to work with a growing company and contribute to its success.

Key Responsibilities:

  • Scheduling appointments and maintaining accurate records
  • Handling customer inquiries and resolving issues
  • Providing excellent customer service and support
  • Collaborating with engineers and divisional managers

Requirements:

  • Excellent organizational and time management skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and experience with CRM systems
  • High school diploma or equivalent required

Salary: £28,000 - £35,000 per annum (depending on experience)

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment


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