Scheduler and Operations Manager

2 days ago


Hull, Kingston upon Hull, United Kingdom Ideal Heating Full time

About Ideal Heating

Ideal Heating is a leading provider of heating solutions. We are committed to delivering excellent customer service and are seeking a highly skilled Scheduler and Operations Manager to join our team.

The successful candidate will be responsible for scheduling engineers' daily routes, forward planning and scheduling up to a week in advance, and highlighting high-risk areas as a scheduler. They will also be required to liaise with engineers and Divisional Service Managers, handle difficult calls and situations, and maintain a high level of productivity.

Requirements:

  • Excellent customer service skills
  • Excellent communication skills
  • Time management
  • Experience of using computer-based systems
  • Ability to enter data correctly and accurately

Salary: £38,000 - £50,000 per annum, depending on experience.

Benefits:

  • Competitive salary
  • Opportunities for career growth and development
  • A supportive and dynamic work environment


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