Scheduler and Operations Manager
2 days ago
About Ideal Heating
Ideal Heating is a leading provider of heating solutions. We are committed to delivering excellent customer service and are seeking a highly skilled Scheduler and Operations Manager to join our team.
The successful candidate will be responsible for scheduling engineers' daily routes, forward planning and scheduling up to a week in advance, and highlighting high-risk areas as a scheduler. They will also be required to liaise with engineers and Divisional Service Managers, handle difficult calls and situations, and maintain a high level of productivity.
Requirements:
- Excellent customer service skills
- Excellent communication skills
- Time management
- Experience of using computer-based systems
- Ability to enter data correctly and accurately
Salary: £38,000 - £50,000 per annum, depending on experience.
Benefits:
- Competitive salary
- Opportunities for career growth and development
- A supportive and dynamic work environment
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