Retail Customer Experience Representative
5 days ago
Grosvenor Casinos Limited is seeking a Retail Customer Experience Representative to join our team. As a key member of our retail staff, you will be responsible for providing an exceptional customer experience, driving sales growth, and contributing to a fun and dynamic working environment.
We are looking for someone who is passionate about delivering outstanding customer service and has a natural ability to connect with customers. If you have excellent communication skills and a proactive approach, we want to hear from you.
Your estimated salary will be around £22,500 per annum, depending on your location and experience. This includes a basic salary plus commission for meeting sales targets.
Key Responsibilities:
- Deliver exceptional customer service, responding to customer queries and resolving any issues.
- Drive sales growth through upselling and cross-selling opportunities.
- Contribute to maintaining a clean and safe working environment.
Requirements:
- Excellent communication and interpersonal skills.
- Able to work well under pressure and meet deadlines.
- Ability to work as part of a team.
- Previous experience in a customer-facing role is desirable.
Benefits:
- A competitive salary and commission structure.
- The opportunity to work for a leading gaming operator.
- Ongoing training and development opportunities.
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