Business Operations Specialist

1 month ago


Chelmsford, Essex, United Kingdom The Recruiter Ltd Full time
Business Operations Specialist

We are seeking a highly skilled Business Operations Specialist to join our team at The Recruiter Ltd. As a Business Operations Specialist, you will play a critical role in supporting the Client Service team and driving process improvement across our regions.

Key Responsibilities:
  • Process Improvement: Establish effective functional processes that meet desired metrics and business expectations, aligning with our overall business strategy.
  • Project Management: Deliver plans against target deadlines and business objectives, applying project and change management best practices, such as Six Sigma and Lean.
  • Quality Assurance: Ensure rollouts and ongoing execution meet quality standards and benefit realization expectations, identifying opportunities for process improvements and sharing with the broader community.
  • Communication: Facilitate the communication of lessons learned as part of implementation efforts, sharing insights within a function or minor region, as well as to the broader team of Operations Managers.
  • Business Acumen: Translate business strategies and objectives into business requirements.
  • Training and Development: Assist junior staff with training and development.
  • Operational Processes: Ensure operational processes are communicated effectively to parties responsible for technical development and implementation.
  • Data Analysis: Assist with data analysis to drive process improvements.
  • Expertise: Areas of expertise include CLASS IMR, Xchanging &/or Bureau, ECF, XOL, Binders, Treaty, Delegated Authority & Claims.
  • Business Operations Experience: Strong business operations experience is required.
  • Business Acumen and Problem-Solving Skills: Strong business acumen and problem-solving skills are essential.
  • Teamwork and Business Relationships: Ability to work in teams and cultivate strong business relationships.

If you have the relevant experience and would like to be considered for this position, please submit your CV for consideration.



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