Store Customer Service Representative

3 days ago


Tunbridge Wells, Kent, United Kingdom Screwfix Direct Ltd Full time

Screwfix Direct Ltd values its employees and offers a range of benefits to support your well-being and career development. As a Store Customer Service Representative, you'll play a vital role in ensuring our customers have an excellent shopping experience.

The estimated salary for this position is £20,000 - £21,500 per annum, based on location.

Your primary duties will involve:

  • Delivering exceptional customer service, responding to queries, and resolving issues promptly.
  • Contributing to sales growth by maintaining a deep product knowledge and offering relevant suggestions.
  • Collaborating with colleagues to achieve team goals and maintain a positive store atmosphere.
  • Adhering to health and safety guidelines to ensure a safe working environment.

Some of the benefits of working with us include:

  • A competitive salary and opportunities for professional growth.
  • Excellent training programs to enhance your skills and knowledge.
  • Discounted products and services through our partnership with Screwfix and B&Q.
  • A comprehensive company pension scheme.

We operate from Monday to Friday (7am to 8pm), Saturday (7am to 6pm), and Sunday (9am to 4pm). We're an equal opportunities employer and welcome applications from all qualified individuals.



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