Customer Service Representative

2 weeks ago


Tunbridge Wells, Kent, United Kingdom Lidl Full time

About the Role:

We're seeking a dedicated and enthusiastic Customer Assistant to join our team at Lidl. As a key member of our store staff, you'll be responsible for delivering exceptional customer service, maintaining a high level of store standards, and working collaboratively with colleagues to achieve our goals.

Key Responsibilities:

  • Provide excellent customer service, answering queries and resolving issues in a professional and courteous manner.
  • Efficiently manage stock deliveries, including receiving, storing, and restocking merchandise.
  • Merchandise and maintain Non-Food products to ensure a visually appealing display.
  • Participate in bakery duties, including baking fresh goods and maintaining a clean and organized environment.
  • Work effectively in a fast-paced environment, adapting to changing priorities and requirements.

What We Offer:

  • Competitive hourly pay rate, with additional pay for bank holidays and night shifts.
  • A comprehensive benefits package, including 30-35 days' holiday, 10% in-store discount, and pension scheme.
  • Opportunities for career progression and professional development.

Requirements:

  • Previous experience working in a fast-paced environment, preferably in retail or customer-facing role.
  • Excellent customer service skills and ability to work effectively with customers and colleagues.
  • Flexibility to work varied shifts, including early starts and late finishes.
  • Positive attitude, with a willingness to learn and adapt to new situations.

What to Expect:

As a Customer Assistant at Lidl, you'll be part of a supportive team that values hard work and dedication. We offer a competitive compensation package, opportunities for career growth, and a dynamic work environment that's both challenging and rewarding.



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