Deputy Manager
1 month ago
YHA Ambleside is seeking a highly skilled and experienced Deputy Manager to join our team. As a Deputy Manager, you will play a key role in supporting the Hostel Manager in the day-to-day operational management of the hostel and delivering an exceptional customer experience.
Key Responsibilities:
- Support the Hostel Manager in achieving targets across all aspects of hostel operation, including food and beverage, and maximising revenue while controlling expenditure.
- Manage a team of employees and occasional volunteers, providing guidance and support to ensure excellent customer service.
- Contribute to the team effort in the day-to-day operation of the hostel, undertaking housekeeping, reception, and food and beverage tasks as required.
- Support the Hostel Manager in managing an operational budget and delivering KPIs.
Requirements:
- Previous leadership experience and experience managing budgets is desirable.
- Food safety level 2 and APLH level 2 qualifications would be desirable but not essential.
- Experience / working knowledge of managing varying pressures, including significant peaks in workload demands and experience of managing a team is essential.
- Good communication skills, excellent timekeeping, and basic IT skills are advantages.
What YHA Offers:
- A competitive salary of £28,487 - £31,939 per annum.
- The opportunity to work in a unique and dynamic environment with a fantastic benefits package, including live-in accommodation, staff discount, and cash back portal.
- The chance to develop your skills and experience in a fast-paced and ever-changing environment.
How to Apply:
Submit your CV and complete the application form. If you need any assistance, please visit the contact page on the YHA Jobs website and someone from the team will help you.
YHA's Core Purpose:
YHA is a charity that aims to provide access to the outdoors for all. We are committed to building diverse teams and welcome applications from everyone.
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