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Deputy Manager Position

2 months ago

Ambleside, Cumbria, United Kingdom YHA Full time
About the Role

We are seeking a highly skilled and experienced Deputy Manager to join our team at YHA Ambleside. As a Deputy Manager, you will play a key role in supporting the Hostel Manager in the day-to-day operational management of the hostel and delivering an exceptional customer experience.

Key Responsibilities
  • Support the Hostel Manager in achieving targets across all aspects of hostel operation, including food and beverage, and maximising revenue while controlling expenditure.
  • Manage a team of employees and occasional volunteers, providing guidance and support to ensure excellent customer service.
  • Contribute to the team effort in the day-to-day operation of the hostel, undertaking housekeeping, reception, and food and beverage tasks as required.
Requirements
  • Previous leadership experience and experience managing budgets is desired.
  • Food safety level 2 and APLH level 2 qualifications would be desirable but not essential.
  • Experience / working knowledge of managing varying pressures, including significant peaks in workload demands and experience of managing a team is essential.
What We Offer
  • A competitive salary of £28,487 - £31,939 per annum.
  • The opportunity to work in a dynamic and fast-paced environment with a team of like-minded individuals.
  • Access to YHA's staff discount and cash back portal.
  • Free YHA Membership each year.
  • 10 nights free hostel stays per year for you and up to 3 friends or family.
How to Apply

Submit your CV and complete the application form. If you need any assistance, please visit the contact page on the YHA Jobs website and someone from the team will help you.